I brought my truck into Wayne & Sons and they were able diagnose and fix the problem quickly. Not only that, they were able to inform me of other issues that may need future attention, without ever feeling pressured about getting it taken care of right there and then if it wasn't urgent. They know their stuff, provide great communication and you can tell they enjoy what they do. I will definitely be bringing my vehicles in for service at Wayne & Sons in the future. Jacob was a tremendous help in getting me all the info I need for future service appointments too. - Matthew L.
The idea of a family business with generations working together is like a super power. Everyone is involved in both building and maintaining quality. I don't worry about my vehicles here. They fix them and tell you what is happening. Shout out to Jacob, who handles customer service. Not an easy job when things are broken... They take pride in their work and the prices are fair. They treat their employees well. Best of all, I don't worry anymore about getting my vehicles repaired. And, I own old vehicles... :) - Greg T. (5 Star Yelp Review)
My experience with Wayne and Sons was great the job they did on my Ford 6.0 Powerstroke. Bret was great, walked me through all the things that he would be looking at. Mechanically inclined myself I feel the job Bret did was thorough in his work and had attention to the details. I would highly recommend this shop for not only a diesel engine but service in general.
Amazing customer service! We spoke to Jacob about a potential repair and he was nothing short of pleasant, professional and just genuinely a kind person. So happy we called Wayne & Sons when we did! - Zoe L. (5 Star Yelp Review)
...simply, among the best service providers I've ever done business with: friendly, helpful above & beyond, getting answers and solutions ... my Intoxalock situation was complex and screwed up by another installer: this team - from Jacob to Brett, Wayne, and all - fixed it: arranging a tow and an overdue smog test, and making the new install of more complex equipment work, with constant friendly followup at every step along the way ... that journey isn't over yet, but I look forward to working with these guys to make it as painless as possible ... their care and attention are worth whatever the price ... don't choose the 'low price provider' because this entire process is like pulling teeth, and IMO the Wayne & Sons team are 'master dentists' for this! Can I score them a '6'?-]
Nobody enjoys needing to get a car repair done- especially when it's for a car getting to the end of its life. But once again, there I was, couldn't smog it without some work, work most likely more than the value of the car. I chose to bring it to Wayne & Sons for a third opinion and I'm pretty happy I made that choice. There were no surprises, just to the point straight talk. Their specialist for Volvos came in and did a close inspection of every possible potential clue/reason for giving his recommendation. His result was recommending a completely different repair, about $2000 less but only 90% sure and explained why. I took the gamble and one of the guys drove it home for the night and back just to make sure the code didn't come back. He then brought it to get smogged. It passed. Good guys- honest and straightforward. - Korva G. (4 star review on Yelp)
This is a very good shop. Recommended to me by a friend who'd had several repairs done for her. We had some work on our old 95 Ford E250 van. The alternator was not operational and frozen in place. It created quite the project for the mechanic but it got done. Reliable, honest shop and has been around for a while, family owned and operated too. - West C. (4 star review on Yelp)
I decided to make a grand journey from CT to FL to CA. The car did just fine. I spent a couple days in Santa Rosa and was in need of an oil change, transmission flush, etc. I brought my car to Wayne and Sons, and the work they did was commendable. They are timely, honest, outgoing, and committed to helping their customers. I strongly recommend them. - Mike B. (5 star review on Google)
I'd recommend Wayne & Sons to anyone. - Sheryl R. (5 star review on Google)
